Terms and Conditions

Your privacy is critically important to us. At One Hour Photo Studio we have a few fundamental principles:

  • We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.)
  • We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
  • We don’t store personal information on our servers unless required for the on-going operation of one of our services.

Below are our terms and conditions which incorporates these goals:

If you have questions about deleting or correcting your personal data please contact our support team.

One Hour Photo Studio, commonly known as “Photo Studio”  (referred to as us, or we) operates onehourphotoshop.com.

Website Visitors

Like most websites, One Hour Photo Studio collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, referring site, and the date and time of each visitor request. One Hour Photo Studio’s purpose in collecting non-personally identifying information is to better understand how One Hour Photo Studio’s visitors use our website.

One Hour Photo Studio also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our posts. One Hour Photo Studio only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses are visible and disclosed to the administrators of the blog where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to One Hour Photo Studio’s website choose to interact with One Hour Photo Studio in ways that require One Hour Photo Studio to gather personally-identifying information. The amount and type of information that One Hour Photo Studio gathers depends on the nature of the interaction. For example, we ask visitors who register on our site to provide a name and other personal information. Those who engage in transactions with One Hour Photo Studio – by purchasing a package though the PayPal service, for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, One Hour Photo Studio collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with One Hour Photo Studio. One Hour Photo Studio does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

One Hour Photo Studio may collect statistics about the behavior of visitors to its websites. For instance, One Hour Photo Studio may monitor the most product or page on the onehourphotoshop.com site. One Hour Photo Studio may display this information publicly or provide it to others. However, One Hour Photo Studio does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

One Hour Photo Studio discloses potentially personally-identifying and personally-identifying information only to those of its employees, partners and affiliated organizations that (i) need to know that information in order to process it on One Hour Photo Studio’s behalf or to provide services available at One Hour Photo Studio’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, partners and affiliated organizations may be located outside of your home country; by using One Hour Photo Studio’s websites, you consent to the transfer of such information to them. One Hour Photo Studio will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, partners and affiliated organizations, as described above, One Hour Photo Studio discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when One Hour Photo Studio believes in good faith that disclosure is reasonably necessary to protect the property or rights of One Hour Photo Studio, third parties or the public at large.

If you are a registered user of One Hour Photo Studio’s website and have supplied your email address, phone number and/or mailing address, One Hour Photo Studio may occasionally send contact you to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with One Hour Photo Studio and our products. We primarily use our website and social media pages to communicate this type of information, so we expect to keep this type of contact to a minimum. If you send us a request (for example via a email or via one of our messaging mechanisms), we reserve the right to share it with others in order to help us clarify or respond to your request. One Hour Photo Studio takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. One Hour Photo Studio uses cookies to help One Hour Photo Studio identify and track visitors, their usage of One Hour Photo Studio website, and their website access preferences. One Hour Photo Studio’s visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using One Hour Photo Studio’s website, with the drawback that certain features of One Hour Photo Studio’s website may not function properly without the aid of cookies.

Business Transfers

If One Hour Photo Studio, or substantially all of its assets, were acquired, or in the unlikely event that One Hour Photo Studio goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of One Hour Photo Studio may continue to use your personal information as set forth in this policy.


Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by One Hour Photo Studio and does not cover the use of cookies by any advertisers.

Customer Images

By uploading, bringing physical or digital media to our studio, or taking portraits at our studio, you agree to have your media viewed, shared, edited, and stored by our photographers, print technicians and/or printing and photography partners as required for processing. Images and video submitted to our site or taken at/to our studio may remain on our computers until they are erased as more storage is needed. By using our services, you agree to not hold us responsible in the event of a computer attack (hack, virus, or malware), theft, loss or damage to your media. In the event your media is lost, damaged, or stolen, you accept that we will not provide a replacement or restoration service and no compensation will be provided to you.

At any point in time, you can request an order cancellation and removal of your content from our servers. Please allow up to 7 business days for your request to be processed.

You agree to follow all local, state, and federal laws when using our service. You agree to not upload, email, text, mail, or bring an image or video that may constitute a violation of these laws which includes but is not limited to, copyrighted or confidential images and pornography. By sharing your media for processing, you agree that you have the rights to the media and the original photographer, artist, or producer has given us permission to print or process your media.


Although most changes are likely to be minor, One Hour Photo Studio may change its Terms and Conditions from time to time, and in One Hour Photo Studio’s sole discretion. One Hour Photo Studio encourages visitors to frequently check this page for any changes to its Terms and Conditions. Your continued use of this site after any change in the Terms and Conditions will constitute your acceptance of such change.